Where is the hotel located?
A Where is the hotel located? Stonehill Suites is located at 18th Street corner San Agustin Drive, near the city’s financial and commercial district, overlooking the northern part of Bacolod City.
Stonehill Suites is ideal for business trips extended for leisure—where rest is unhurried and intentional.
Indulge in the perfect blend of modern design and classic Bacolod hospitality in our Deluxe Suite. The moment you step in, you’ll be embraced by an inviting ambiance that seamlessly marries chic elegance with comfort.
Bathe in the alluring natural light of Bacolod in our Premier Suite. This room epitomizes modern elegance intertwined with business functionality. With ample space to stretch out and relax or get work done, you can enjoy the city’s sights and sounds from your private balcony. Choose between a plush king-sized bed or double beds for your ultimate comfort.
Experience the grandeur of our Junior Suite, where high ceilings, tall windows, and a luxurious bed await you. Ideal for a staycation, this room offers a cozy retreat with breathtaking views from your private balcony. Perfect for two but spacious enough to accommodate more, it promises an unforgettable stay.
Step into calm grandeur with our Executive Suite. Often hailed as having “the best beds in Bacolod,” these suites offer more than just comfort. They provide an expansive space with a living room area, a mini-kitchen, and a balcony overlooking the stunning cityscape. Enjoy tranquility, functionality, and unmatched luxury all in one.
Experience the pinnacle of luxury in our Presidential Suite, your private apartment in Bacolod. This suite boasts a grand living room, a welcoming area, and a palatial bedroom. Revel in the panoramic views of the city lights from your private balcony or host an intimate gathering with friends. The Presidential Suite is designed for those who seek nothing but the best.
A Where is the hotel located? Stonehill Suites is located at 18th Street corner San Agustin Drive, near the city’s financial and commercial district, overlooking the northern part of Bacolod City.
A What Kind of Hotel is Stonehill Suites? Stonehill Suites is Bacolod City’s only executive luxury suite boutique hotel, featuring 25 luxury suites designed for discerning leisure and business travelers, offering refined comfort and warm Negrense hospitality.
A What is the standard check-out time? Check-out time is 12:00 NN (1200H)
A What is the standard check-in time? Check-in time is 2:00 PM (1400H)
A What payment methods are accepted? Cash and credit/debit cards, bank transfers, and PayPal are accepted. Personal checks are not accepted.
A Is an incidental deposit required? Yes. A Php 2,000.00 incidental deposit per room is required upon check-in and is refundable upon check-out, subject to room inspection.
A Are extra beds available? Yes, a maximum of one (1) extra bed per room is allowed, subject to availability and additional charges.
A What is the maximum room occupancy? Maximum occupancy is 2 adults and 1 child per room. Extra person charges apply.
A What is included in the room rate? Room rates include breakfast for two (2) adults and one (1) child (0–7 years old) sharing the bed with adults.
A Do you have a cafe? Yes, Stonehill Café is the hotel’s casual dining and café outlet, offering freshly brewed coffee, non-coffee beverages, pastries, cakes, and light meals—perfect for quick meetings, casual conversations, or relaxed breaks. Operating hours are from
A Do you offer all-day dining? Yes. Vue Restaurant offers all-day dining featuring local and international cuisine from 6:00 AM to 12:00 MN
A Where is breakfast served? Breakfast is served at Vue Restaurant (Sky Deck) from 6:00 AM to 10:00 AM daily.
A Is a reservation fee required for events? Yes. A Php 10,000.00 holding fee is required to secure event dates. Full banquet payment terms apply.
A Do you offer function rooms? Yes. Stonehill Suites offers the JSY Function Hall, smaller meeting rooms, and rooftop event spaces suitable for intimate to medium-sized events.
A Is the Skydeck weather-dependent? Yes. As an open-air enclosed venue, Skydeck operations may be limited or suspended during inclement weather for the safety of our guests.
A Can the Skydeck be reserved for private events? Yes. The Skydeck may be reserved for birthdays, corporate functions, weddings, and private gatherings. Event packages are available upon request through the Sales & Marketing team.
A What is the Skydeck? The Skydeck is Stonehill Suites’ rooftop event and leisure venue offering panoramic views of Bacolod City. It is ideal for private celebrations, corporate events, and special occasions.
A Are children allowed at the Skybar? Children are allowed when accompanied by adults; however, restrictions may apply during late evening hours or special events.
A Who can access the Skybar? The Skybar is open to in-house guests and walk-in patrons, subject to availability and private event bookings.
A What is the Skybar? The Skybar is a rooftop bar located at the Skydeck, offering cocktails, beverages, and light fare in a relaxed lounge setting with stunning city views.
A Do you offer spa services? Yes. In room Massage and spa services are available from our reputable partners. The treatment includes Swedish, Shiatsu, and signature treatments. Rates apply.
A What are the gym operating hours? The gym is open daily from 6:00 AM to 10:00 PM for in-house guests located the sky Deck Area.
A Is prior approval required? Yes. All pet stays are strictly subject to prior management approval. The hotel reserves the right to refuse pets that do not meet policy requirements.
A Are there additional charges for pets? Yes. A pet-friendly surcharge of Php 2,500.00 per pet, per night will be charged to the guest’s folio as a room cleaning fee.
A What types of pets are allowed? Maximum of two (2) small pets per room Dogs or cats only Each pet must weigh less than 20 kg (40 lbs.) Pets must be fully trained and appropriately restrained at all times
A Does Stonehill Suites allow pets? Yes. Stonehill Suites allows pets inside the hotel premises, subject to prior approval of Management and applicable cleaning fees.
A Is the hotel non-smoking? Yes. All rooms are strictly non-smoking. Designated smoking areas are provided. A Php 10,000.00 cleaning fee applies for violations or lingering odors caused by prohibited items.
A Is there a noise policy? Guests are requested to minimize noise after 10:00 PM. The hotel reserves the right to evict guests for repeated violations without prior notice.
A What happens in case of a no-show? A no-show will be charged 100% of the total room amount.
A What is your cancellation policy? Cancellations Due to Force Majeure or Medical Reasons Cancellations arising from acts of God or medical reasons involving the primary guest or an immediate family member may be considered for refund, subject to the
Call us on +63 34 435 9206 or Email ask@stonehill.com.ph
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